User Experience Consultant, Speaker & Teacher

I help businesses grow their Customer Experience practices

Available for Contract Hire

Accelerate Your Customer Experience

With over a decade of experience in User Experience, I’m dedicated to driving businesses forward through the application of human centered design. I specialize in helping organizations grow their Customer Experience practices.


  • Building and developing skilled teams
  • Owning the end-to-end customer experience
  • Setting a digital vision
  • Securing executive buy-in
  • Demonstrating incremental contribution to revenue and profits
  • Establishing lean and agile UX processes
  • Collaborating across departments
  • Infusing culture with design thinking

I’ve built a deep portfolio in UX, business strategy, and product management, consisting of a wide range of clients from large-scale Fortune 100 and 500 companies like Whirlpool, Hitachi, Wyndham Worldwide, Houghton Mifflin Harcourt, Oracle, and Scholastic to cultural icons like Herman Miller, Capitol Records, University of Washington, Ace Hardware, and Meijer.

I have deep experience across many devices and modalities: iOS, Android, Responsive web apps, Chatbot & VUI, AR, and more. And I have also done quite a bit of writing, teaching, and a speaking on topics like user experience, digital strategy, and lean-agile thinking.

I'm actively involved in the local tech scene in West Michigan, having been on the board of both Mobile Mondays GR and Creative Mornings GR. I am the founder of Greatives, an invite-only community of creatives focused on mindshare, meaningful dialogue, and maintaining of connections, and The Hands-On Emerging Tech, a meetup helping people engage with the latest and greatest technologies.

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Writing & Speaking

Featured Work

Below is a handful of selected projects and concepts.

Web App

iOS App UX

Lead Scout
Tech Startup

Herman Miller
Sales Strategy & Ideation

Research & UX

Web App

Sales & Strategy

Whirlpool Water Heaters
Responsive Website

Sales & Strategy

University of Washington
Web Consulting

Web App UX

Web App

Calvin College
Responsive Website

Kuyper College
Responsive Website

Berry College
Responsive Website

Wisconsin Lutheran College
Responsive Website

Moody Bible Institute

Old Town Canoe & Kayak

Responsive Website

Responsive Website

B Creative Collection
Wordpress Website

Voyage Pictures
Wordpress Website

Bradley Productions
Responsive Website

A.O. Smith Corporate
Responsive Website

Portare Case
Responsive Website

Thrive Refugee Support
Wordpress Website

Selected Work, Speaking & Writing

More clients


I live in the amazing Grand Rapids, MI

Where our right hands are maps
and the forecast calls for four seasons.

Send me an email